Privacy Policy

Effective Date: May 23, 2018.
Last Modified: March 18, 2025

This Privacy Notice (“Privacy Notice”) describes how SAGA Diagnostics US, Inc., and (collectively “SAGA,” “us,” “we,” “our”) collect, use, and disclose your personal information when you visit our website at https://www.sagadiagnostics.com, or any other websites, applications, social media accounts, and other online features (collectively, our “Digital Properties”) that link to this Privacy Notice. This Privacy Notice applies to our services in the United States. For information regarding our privacy practices in the European Union and European Economic Area, please refer to our European Data Privacy Statement.

This Privacy Notice does not apply to your Protected Health Information (“PHI”) that is governed by the Health Insurance Portability and Accountability Act (“HIPAA”), regardless of where it is collected. For information about how we use and disclose PHI and your rights with respect to your PHI and how to exercise them, please review our HIPAA Notice of Privacy Practices. For information about our privacy practices during any resulting employment and to carry out SAGA’s application and recruitment process please refer to our European Applicant Privacy Notice.

This Privacy Notice also does not apply to job applicants or our employees, contractors, or agents.

Sources of Personal Information Collected

We collect Personal Information about you from the following sources:

  • Directly from you. We may collect personal information you provide directly to us through our Digital Properties.
  • Automatically and through tracking technologies. We may automatically collect information about you, such as through cookies and other tracking technologies, when you interact with our Digital Properties.
  • Third-party sources. We may collect personal information from third parties, such as service and content providers, publicly available sources, or social media sites.

Types of Personal Information We Collect

We may collect the following types of Personal Information:

  • We collect your name, contact details such as your name, email address, physical address, and phone number.
  • Device Identifiers. When you visit our Digital Properties, we collect your Internet Protocol (“IP”) device type, cookie identifiers, mobile IDs, and other data.
  • Provider Information. If you register as a health care provider, we collect your organization name, affiliations, medical specialty, National Provider Identification (NPI), username or other credentials.
  • Non-precise geolocation data, such as your approximate location based on your IP address.
  • Network activity and usage data, such as your browsing history, ordering tendencies, pages you viewed and other details about your interactions with our Digital Properties.
  • Professional or Employment-Related Information. We collect informationsuch as job titles, organization, professional licenses, credentials, affiliations, and other professional information.
  • Sensitive Personal Data, such as health-related data or sensitive demographic data.

If We ask you to provide any other personal data not described above, then the personal data we will ask you to provide, and the reason why will be made clear to you at the time collected.

You may decline providing personal information and may use browsing controls to prevent automatic data collection. However, if you choose not to allow necessary information for certain Digital Property features, your experience may not work as intended. Please reference our Cookie Notice for more information on what cookies and similar technologies we may use and why.

We may deidentify personal data so that it cannot reasonably be reidentified by us or by another person, and we may use this deidentified data for any reason permitted by applicable law. If we deidentify information that was originally based on personal data, we maintain and use that information in deidentified form and will not attempt to reidentify the data, except as otherwise permitted under applicable law.

Our Use of Personal Information

We may use Personal Information for the following purposes:

SAGA uses and discloses personal data that We collect to manage our relationship with you, along with other businesses purposes. These purposes may include the following:

 

  • Providing you with our products and client services, such as maintaining our website and personalizing your experience.
  • Business operations, such as operating, evaluating, and improving our business by performing accounting, auditing, record keeping, and other internal functions; undertaking product improvement, development, and research; laboratory testing and service delivery.
  • Communications and providing you with support, such as providing you with information about our products and services, addressing your inquiries and feedback, requests, and other communications you send us, and providing you with client support services.
  • Marketing or Advertising, such as understanding your preferences better and to appropriately personalizing our marketing.
  • Complying with laws, such as to comply with legal obligations and process, and contractual obligations, as well as our policies and terms and conditions.

Our Disclosure of Your Personal Data

There are certain circumstances under which we may share your information with certain third parties, as set forth below:

 

  • Business Transfers:As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, bankruptcy, dissolution or similar event, your information may be transferred to another party.
  • Consent:We may transfer your information with your consent.
  • Related Companies:We may also share your information with our affiliates for purposes consistent with this Privacy Notice. Affiliates are bound by agreements protecting your privacy.
  • Agents, Consultants and Related Third Parties:Like many businesses, we sometimes hire other companies or individuals to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, software development, and processing payments. All agents, consultants, and related third parties are bound by agreements protecting your privacy.
  • Legal Requirements:We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SAGA, (iii) protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
  • Aggregated or Non-identifiable Data:We may also share aggregated or de-identified information with our partners or others for business purposes.

Children’s Privacy

Our Digital Properties are not directed at, marketed to, nor intended for, children under 13 years of age. We do not knowingly collect any information, including Personal Information, from children under 13 years of age. If you believe that we have inadvertently collected Personal Information from a child under the age of 13, please contact us at privacy@sagadiagnostics.com, and we will take prompt steps to delete the information.

External Links

Our Digital Properties may contain links to other websites not operated or controlled by us (“External Links”). This Privacy Notice does not apply to External Links, and we are not responsible for the privacy practices or data collection of such third-party services. Please consult those sites directly for information on their privacy practices.

Data Retention

We retain personal data as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

  • Maintain business records for analysis and/or audit purposes;
  • Perform internal research to assess and improve our business;
  • Comply with record retention requirements under the law or other relevant legal or regulatory requirements or internal document retention policy;
  • Defend or bring any existing or potential legal claims; and
  • Deal with any complaints regarding the services.

Once there is no longer a legitimate business purpose to retain data, we dispose of it utilizing appropriate security measures such as shredding, anonymization or other appropriate steps.

Data Security

In compliance with applicable laws and regulations, we take reasonable steps to protect the data collected from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measures or communications over the Internet can be 100% secure, and we cannot guarantee the security of your information. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet.

Supplemental U.S. State Privacy Disclosures

If you live in Nebraska or Texas, you may have certain rights concerning the processing and use of personal information. These rights may be subject to exemptions under applicable law. For the purposes of this section, the term “Personal Information” includes both “personal information” and “personal data” as defined by applicable law. You may have the right to:

  • Know, access and confirm your Personal Information.
  • Delete the Personal Information we have about you, subject to exceptions under applicable law.
  • Correct inaccuracies in your Personal Information.
  • Obtain your Personal Information in a portable and readily usable format.
  • Opt-out of the use or processing of your Personal Information for profiling or targeted advertising.
  • Opt-out of the sale of your Personal Information.

We will not discriminate against you because you have exercised any of your rights.

Communications preferences. You can choose whether to receive marketing or promotional communications from us and by what methods. You can also stop certain messages you receive by following the link or other instructions in the message you receive. This does not apply to certain transactional, informational, or mandatory service communications.

Data “sales” or targeted advertising. Some privacy laws define “sale” or “targeted advertising” broadly to include some of the disclosures described in the Our Disclosure of Your Personal Information section above. To opt-out from such data “sales” or “targeted advertising” please utilize our cookie controls described in Your Privacy Choices. Please review our Cookie Notice or Your Privacy Choices to learn more.

Submitting a Rights Request. If you wish to exercise any of the rights listed above and are a resident of a state that provides such rights, you may submit a request using the contact methods described at the bottom of this Privacy Notice.

In some instances, and where permitted by law, we may decline your request. For example, we may decline requests where it is prohibited by law, adversely affect the privacy or other rights of another person, would reveal confidential information, or interfere with a legal or business obligation. Further, we may decline a request where we are unable to authenticate you as the person to whom the data relates or the request is unreasonable or excessive. You may appeal any decision that we make by using the contact methods described at the bottom of this Privacy Notice.

Authorized Agents: Authorized agents may exercise rights on behalf of an individual by submitting a request via privacy@sagadiagnostics.com and indicating that they are submitting the request as an agent. We may require the agent to demonstrate authority to act on behalf of the individual by providing signed permission from the individual. We may also require you to verify your own identity directly with us or to directly confirm with us that the individual provided the authorized agent permission to submit the request.

Contact Information. If you have questions about this Privacy Notice, you can write to us at the following address:

SAGA Diagnostics, Inc.

Attn: Privacy Officer

860 Aviation Parkway, Ste 300

Morrisville, NC 27560

 

You may also contact us by phone at (919) 371-0283 or send us an email at privacy@sagadiagnostics.com.

 

Changes to this Notice. We will update this Privacy Notice on an ongoing basis for a variety of purposes, including when necessary to reflect changes in our Digital Properties or the applicable law. When we post changes to the Privacy Notice, we will revise the “Last Updated” date at the top of the Notice. If we make material changes to this Privacy Notice, we will provide notice or obtain consent regarding such changes as required by law.